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The next generation of SMS is set to revolutionize how brands text with consumers. Rich Communication Services (RCS) allows business to build deep emotional connections through branded, visually appealing messages and interactive content, gain real-time insights that can be used to improve conversion rates, and enrich the user experience. Join Brien Jones-Lantzy, Head of Carrier Relations at Infobip and John Shirley, Partnerships Development Manager at Google for a riveting discussion on the future of RCS and what the next generation of texting means for brands. Attendees will also hear several case studies, including on how Papa John’s employed RCS to drive sales on World Vegan Day.
Key Takeaways: 1. Discover how Rich Communication Services (RCS) will become the go-to messaging technology 2. Build a deeper emotional connection with customers through rich media, location sharing and embedded buttons3. Use RCS enabled chatbots to provide branded, two-way rich communications4. Gain real-time insights into how consumers are interacting with your messages and which communications are effective