October 12, 2005
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Mobile Marketing Case Study – McDonald’s “The Incredibles” (12 Snap)<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />
Brand: McDonald’s
Campaign: The Incredibles
Goals:
Headline:
Meet The Incredibles at McDonald’s!
Sub-line:
Personalized mass-communication connected The Incredibles to millions of consumers.
Create a unique, mass-capable Campaign to promote the new Pixar/Disney movie “The Incredibles” at McDonald’s. Focus on the characters of the movie. Target the young adults. Roll out the campaign to the following McDonald’s countries: <?xml:namespace prefix = st1 ns = "urn:schemas-microsoft-com:office:smarttags" />Germany, UK, Spain, Austria and Italy.
Solution:
“Experience The Incredibles at McDonald’s”.
The customer sends in a unique code from the cup to call The Incredibles by SMS. The Incredibles then instantly contact you via your mobile and they do all kinds of fun things: offer to take a picture with you and the Incredibles, paint your own name on a skyscraper (electronically), answer calls to your mobile mailbox, invite you to play a mobile game with them.
An intelligent dialogue-system with over 50 different answers and over 50 goodies creates the illusion of true live communication with The Incredibles.
Results:
· Response rates of up to 20%
· Millions of McDonald’s guests were introduced personally to The Incredibles via their mobile phone.
· Most McDonald’s guest interacted with The Incredibles even long after they left the restaurant.
· Major success for all parties involved in the promotion
About 12 Snap
12snap is an award-winning advertising agency focused on mobile channels. Providing campaign realization and delivery, we develop innovative and effective marketing and CRM programs for top global companies including McDonald’s, Procter & Gamble, Coca-Cola, Budweiser, L’Oréal and Disney. Our campaigns are inspired by one-to-one engagement with mass-market consumers, made possible by the phenomenal growth in ownership and market penetration of mobile handsets. See www.12snap.com