CX Unplugged Virtual 2022 | MMA

CX Unplugged Virtual - Future of Innovation & Customer Experience

In the age of the empowered consumer, experience will be king. Yet brands won’t have control of all its consumer touchpoints, content or data, as third-party platforms and creators continue to play a role in the customer journey. So how can brands deliver experiences powered by data and technology to unlock growth?

MMA’s inaugural CX Unplugged Virtual (formerly IMPACT) brings together marketers and experts to share how to use experience as a competitive advantage. Attendees will uncover:

  • the value of data in delivering experiences and building trust
  • striking the right balance between humanity and automation
  • how to create emotional connections that are immersive and interactive
  • the role of personalization in a privacy first world, and
  • how to elevate the function of CX from within

The event will also feature case studies and thought leadership on marketing innovations, such as 5G, AI, AR/VR/MR, NFTs, and social trends that are influencing and contributing to the consumer experience.

Register to reserve your space today. 

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or, contact:

Cindy Grospitch
VP Global Event Partnerships
MMA Global
M: 860 519 8248
E: [email protected]