Ratnesh Mehra | MMA Global

Ratnesh Mehra

Ratnesh Mehra
Director, CX Strategy

A recognized Thought Leader in India in Digital Transformation Domain, Ratnesh has been on a 23-year professional journey working with Global System Integrators, Management Consulting and Product Development organizations. Has been instrumental in leading Digital transformation initiatives across marquee Indian and Global corporates helping them build customer-centric processes and platforms.

In his current role as Head of CX strategy for India, Responsible for:

  • developing the Go to Market Strategy, Plan and execution for the Customer Experience suite of solutions from Oracle cloud platform.
  • help clients define a customer experience strategy, an organization roadmap for adopting the CX journey and platform solution for execution.

In previous roles, he has worked in leadership roles at KPMG and IBM.