As the Founder and Chief Client Officer at Fjord, now a part of Accenture Interactive, Mark is instrumental in making Fjord one of the world’s leading service design consultancies. He oversees the sales, marketing, and strategy teams to redefine and expand Fjord’s offering to fit client needs, while also pioneering design innovation in new markets. Mark is the author of the book “Distraction – Being Human in the Digital Age”, which focuses on the effects and direction of digital media on society.