

Janine started her career at Shell in 2000, after three years at Glaxo SmithKline. She has many strings to her bow including a law degree and MBA in International Management from the University of Exeter. Shell has benefitted from Janine’s intimate knowledge of payments; a space she has played in for a number of years. She had a key role in the development of Shell’s global payments acceptance strategy as well as managing the relationship with schemes, international acquirers and other key players in the payments ecosystem. More recently Janine has paved the way for innovative, market leading initiatives such as Shell’s connected car and connected customer digital experiences. Janine has lead the development of mobile payments and built the roadmap for Shell to roll this out to their 43,000 retail outlets, in nearly 80 countries. With more than 30 million customers making payments every day, it is vital their experience at the forecourt is simple and fast. This required Janine to implement cloud connectivity and introduce cutting edge mobile capabilities to the forecourt. In simple terms she literally helps Shell make customer’s journeys better, through intuitive digital payment solutions. In her current role Janine is responsible for leading the digital and technical integration for Shell’s marketing businesses. She is a guiding light through Shell’s continued journey through the digital transformation. As a result of her work, Janine and the team picked up the Gold prize for Best Mobile Payments Customer Experience in UK, awarded by the Mobile Marketing Awards (MMA).