Case Studies
Infobip and Club Comex Case Study
Case Studies
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A look at how Club Comex's RCS campaign delivered revenue growth of 115% with RCS Business Messaging
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Case Studies
Infobip and Club Comex Case Study
A look at how Club Comex's RCS campaign delivered revenue growth of 115% with RCS Business Messaging
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Prototype
A prototype for Nissan
The protoype shows an example of how RCS can be used to contact a customer to promote their product range and direct the user to book a test drive directly through the RCS interface
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The protoype shows an example of how RCS can be used to contact a customer of a cancellation and how the customer an reschedule their journey using customized action and reply buttons
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Retail promotional demo for Cloq showing new products and option to purchase and find nearest store
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Case Studies
Subway and Virgin Trains Case Study
A look at the data from two RCS case studies from two RCS pioneers, the UK's Virgin Trains and the international restaurant chain, Subway
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Case Studies
Subway use RCS Business Messaging
A look at how the restaurant chain, Subway, have tested RCS Business Messaging against traditional SMS and the results they have achieved
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Demos a use case for a bank contacting a customer to confirm a purchase and how the user can easily contact the bank to let them know if it's not a recognizable purchase
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Demos how a user can use chat and customized action and reply buttons to opt in to receive RCS messages from Redbox and search for and view closest kiosk location
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Demos how a user can use chat and customized action and reply buttons to browse movie genres and select movies to view
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Demos how a user can use chat and customized action and reply buttons to see mens shoes, including an advert, browse different style of mens and kids shoes and see functionality for gift card and loyalty membership scheme
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Demos how a user can use chat and customized action and reply buttons to opt in to news and offers
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Demos how a user can use chat and customized action and reply buttons to see offers and to place an end-to-end order for food and drink including purchase and delivery options
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Demos how a user can use chat and customized action and reply buttons to make a dinner reservation, apply for discounts and a function to share the reservation with other guests
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In-Market Example
Healthcare use case example
Example slides show how a Healthcare use case could work. Example shows a chatbot flow with interactive buttons for a pharmacy prescription service
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Demos how a user can use chat and customized action and reply buttons to check mobile phone data usage, adding data and a personalized video summarizing phone usage and billing information
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In-Market Example
Express RCS campaign for multiple retail use cases
Use of chat and customized action and reply buttons to search for clothes, buy a gift card, search for a store, sign up for rewards and generate a coupon
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In-Market Example
Warby Parker RCS campaign for finding a tailored pair of glasses
Use of chat and customized action and reply buttons to find a tailored and cutomized pair of glasses. Other functionality includes browsing the online store, finding a store and searching on FAQs
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Use of chatbot and customized action and reply buttons to search, view and clip Walgreens coupons by category
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In-Market Example
SwiftGift RCS campaign for searching for a gift
Use of chatbot and customized action and reply buttons to find the best gift for someone based on budget and preferences. Shows functionality to view, chose and send gift
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In-Market Example
SuperShuttle RCS campaign for booking an airport shuttle service
Use of chatbot and customized action and reply buttons to find deals, book a ride and download the app
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In-Market Example
Snaptravel RCS campaign for searching and booking travel deals
Use of chatbot and customized action and reply buttons to search and book a travel deal to NYC, including how to filter results and chat with an agent
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In-Market Example
Groupon RCS campaign to search for local deals
Use of chatbot and customized action and reply buttons to browse and purchase Groupon deals, including location based search
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In-Market Example
Great Wolf Lodge RCS campaign to search and book a hotel
Use of virtual assistant (chatbot) to search and go through to booking of a lodge
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In-Market Example
Besy Buy RCS campaign for deal of the day
Use of chatbot and customized action and reply buttons to browse and purchase Best Buys deals of the day
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In-Market Example
BarkBox RCS campaign for monthly subscription box
Use of chatbot to subscribe, gift and claim an offer using interactive chat and messaging
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