Whitney Perez is a born storyteller and a self-proclaimed nerd. In addition to twelve years of product management experience at Fortune 500 brands such as GoDaddy, Royal Caribbean Group, Kaplan, and Citrix, she's been freelance writing for corporate companies for nearly a decade and recently completed her first novel. Conversational marketing is where her two worlds collide. Currently the Director of Product Management for GoDaddy's chatbot experience, she oversees their conversational AI strategy. Her goal is to blend elegant, digital experiences that delight and surprise users with storytelling elements, making technology feel more personal and more human than ever before. Whitney received her MBA from the University of Miami, and graduated magna cum laude with a Bachelors of the Arts in English and French from Hamilton College. When she's not behind a computer, you'll find her in Austin, Texas where she and her husband reside with their two dogs.