South African brands love a chatbot, don't they? It's not hard to see why. On the face of it, it's a machine that can talk to millions of customers on your behalf without the need for human intervention. It's a convenient, cheap, and cheerful way to solve everything. Right?

Not quite. A chatbot won’t solve all your problems. If you’re thinking about getting one for your business, here are some things to consider:  https://www.bizcommunity.com/PressOffice/PressRelease.aspx?i=440358&ai=218052

ISSUED BY: PRAEKELT