MMAs Great Chief Digital Officer Debates | MMA Global

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MMA's Chief Digital Officer Great Debate

DOWNLOAD: The Evolving Role of the Chief Digital Officer

The Evolving Role of the Chief Digital Officer is a report for MMA Global based on in-depth interviews with 50 CDOs from global companies across multiple industries conducted by the Oxford Future of Marketing Initiative at the Saïd Business School, University of Oxford. The report provides a framework for the future of the CDO role, intended to provoke thought among CDOs themselves as well as their executive team colleagues.

These interviews shed light on how the CDO role has evolved and often the conversation turned to reflecting on what it had been like as a CDO amidst a period of global turmoil and corresponding needs for driving rapid business transformation initiatives.

In this report we provide a summary of the interviews we conducted and the findings that emerged. We present a framework for the future of the CDO role, intended to provoke thought among CDOs themselves as well as their executive team colleagues.

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DOWNLOAD: State of CDO Benchmark Survey

The State of CDO Benchmark Survey is a statistical consolidation of The Evolving Role of the Chief Digital Officer & CDO Perspectives 2022.

Key findings include:

CDO vision is tied to business performance

  • 68% think that their main task is to improve business performance, not just to disrupt and drive change.
  • Top line growth and margin efficiency are the by far their main measurable goals.

Although there is usually a mandate from CEO, overlaps with other C roles may exist

  • 61% of CDOs report directly to the CEO, and 70% of CDOS surveyed have teams larger than 100 FTEs.

CDOs play a key role when it comes to customer capabilities

  • 80% of CDOs own or influence experience design & management, as well as data governance.

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DOWNLOAD: State of CDO Benchmark Survey

CDO Perspectives 2022 is a compilation of the results from 50 interviews conducted by professors from the University of Oxford, discussions by MMA’s Chief Digital Officer Board, plus a quantitative market research survey of more than 100 CDOs across more than 20 industries. This report provides CDOs insights into the capabilities and tools required to lead a successful digital transformation, the impact of the ongoing global pandemic on the CDO and digital transformation agenda, and, more importantly, how CDOs are shaping their organization’s culture and vision.

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