Harley-Davidson Dealership Dramatically Increases Holiday Revenue with Mobile
February 12, 2012
Brand: Route 66 Harley-Davidson
Agency: 7 Media Group
Campaign/program name: 12 Days of Christmas
Duration: December 12 – 24, 2011
Objective: Route 66 Harley-Davidson wanted to maintain its visibility with current customers and add new customers and revenue through a holiday promotion.
Strategy: The goal for 7 Media Group’s services for Route 66 Harley-Davidson was to promote products and increase sales to existing and new members of their mobile club.
Call to action: Membership in Route 66’s mobile club was promoted through its social media campaign, in-store marketing and previous customers of the dealership. Members then received daily alerts offering a 20% discount on a different merchandise item each day. This increased customer awareness of the merchandise inventory and drew more customers into the store during a time of the year when sales are typically slower.
Results: The dealership had significant increase in sales of the specific items discounted during the campaign period. For example, the sale of T-shirts purchased on T-shirt Day was over 250% more than a normal day. High-dollar items also saw increased sales. On Helmet Day, the number of helmets sold with the 20% discount equaled the number sold for the entire previous week; and on Leather Jacket Day, seven leather jackets were sold at the 20% discount, representing a 16% increase over jacket sales the previous week. These numbers also represented an increase in dealership traffic .
Testimonials: The 12 Days of Christmas campaign provided Route 66 Harley-Davidson increased sales, increased dealership traffic, and an increase in its mobile club membership. This promotion continued the success of its mobile marketing that previously helped drive traffic to sponsored events, expanded membership in its mobile club, and increased entries in contests. Nick Edwards, Marketing Manager for Route 66, says that while the dealership also uses radio and print, “Thirty-five percent of our customers come to us from mobile advertising.”
About 7 Media Group: 7 Media Group offers a robust, proprietary platform that can accommodate virtually any SMS campaign, mobile web site, QR codes and much more. Our system is a full opt-in/opt-out format to easily provide two-way communication between you and your audience. Our experienced management and staff bring over a decade of interactive media experience. We can help you create a mobile loyalty club so you can better communicate with your customers.
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