Consumer Briefing

How are mobile phone owners in the UK, Germany and France likely to use their mobile phones to access the mobile internet next year?

When consumers access the mobile Internet over the coming year, what methods will they use to find and enter the sites and what content do they want to access?

To find out the MMA ran an online survey on the Lightspeed Research omnibus in three major EMEA markets from the 20 to the 24 August 2010. Respondents who owned a mobile phone were asked about their expected mobile internet usage.

Over the next year, what types of mobile websites will mobile users visit and what kind of content will they access on their mobile phones? What features would make it more likely for a mobile user to visit a website on their mobile phone? How likely would mobile users visit a mobile site that required a paid subscription?

NOTE TO MEMBERS:  Be sure to log in using your MMA password to display and click on links below to download reports for each of UK, France, and Germany, along with accompanying data sets.  Non-members may purchase reports by emailing [email protected]

Are mobile phone owners in the UK, France and Germany noticing adverts that provide a medium to respond through their mobile phones and if so in which media are they noticing such adverts?

Which type of media do they feel is most suited to mobile response and do consumers have a preference for the type of mobile response? Do consumers feel that a mobile response option would make them more likely to respond to adverts?

NOTE:  The full report consists of four elements:  a powerpoint summary as well as 3 separate sets of data tables, organized by demographic, carrier, and handset manufacturer.  Please be sure to download all four documents below.

 MMA/Lightspeed UK Mobile Consumer Briefing: Consumer Response to Location-Based Services

These documents list the titles of all the currently available or forthcoming MMA Mobile Consumer Briefings for the US and EMEA (UK, France, and Germany).

MMA/Luth Monthly U.S. Mobile Consumer Briefing: Location Based Services
With the availability of GPS and navigation features on mobile phones, location-based services can create personalized features tailored to a consumer’s location.
 
How often are consumers using location based services, and what are they using them for? What mobile phone capabilities are consumers most interested in gaining from allowing his/her location to be automatically shared?
 
These questions are addressed in the recent SavvyQuest™ omnibus survey sponsored by MMA from March 15 to March 19, 2010.

What is the role of mobile in European consumers’ financial life? How do consumers use mobile banking? What banking services are most relevant via mobile? These questions are addressed in the February UK, France, and Germany Consumer Briefing Reports based on survey research conducted by MMA and Lightspeed Research during January, 2009.