Richa is the Global Leader for Talent Marketing and Internal Communications at Genpact, where she manages the talent journey from attraction to engagement and retention. Her strategic vision includes building strong employer branding, driving impactful internal communications, and creating an engaging work environment aligned with Genpact’s values and goals.

A strategic thinker and innovative leader, Richa brings over 18 years of experience in consulting and marketing. Her core strengths include defining brand strategy and architecture, leading cross-functional projects and teams, and collaborating with global multicultural teams in diverse international markets.

Prior to joining Genpact, Richa held significant B2B and B2C marketing roles over seven years at Google as part of devices & services, YouTube, and brand & reputation management. She also spent seven years as a consultant with McKinsey & Company in the UAE and India and had a brief but impactful stint at American Express India as Head of Online Initiatives, Aggregator Alliances, and Acquisition Strategy in Global Merchant Services. Richa holds an MBA from INSEAD, obtained in 2012.