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Capturing & Creating Magical Mobile Moments along the Customer Journey
Mobile continues to become more and more pervasive around the globe across all ages, demographics and cultures. 74% of consumers say that they cannot “do without their mobile phones”, while 65% of them regularly transact business on their mobile phones. This means that brands have an opportunity to leverage the mobile channel to impact each stage of the customer journey map, understand how their customers interact with their brand, while improving the overall customer experience and their products.
Join this webinar to get actionable advice on ways in which you can delight your customers in all stages of their buying journey as they discover, engage/try, purchase, and then experience your brands. Find out how you can engage with and influence your customers at each stage to create a positive impact and move them along the journey, while securing their loyalty. Learn key best practices for making your mobile engagement and marketing efforts more successful, and realizing process and cost efficiencies for your organizations.