Case Studies & Examples | Mobile Marketing Association

Even in this early stage in RCS' development, there are a wide range of examples that can give brands a taste for what RCS can deliver. In this section, we feature more than 30 of them, across verticals from travel to eyewear, restaurants to electronics. They are broken into three broad categories:

Case Studies: These are RCS initiatives which include data on how the campaign performed.
In-Market RCS Deployments: These deployments offer a great look at how RCS has been used in live campaigns.
Demos: These are strong examples of RCS’ potential, but are not live campaigns.
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The protoype shows an example of how RCS can be used to contact a customer to promote their product range and direct the user to book a test drive directly through the RCS interface
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Demos how a user can use chat and customized action and reply buttons to see mens shoes, including an advert, browse different style of mens and kids shoes and see functionality for gift card and loyalty membership scheme
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Demos how a user can use chat and customized action and reply buttons to see offers and to place an end-to-end order for food and drink including purchase and delivery options
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Demos how a user can use chat and customized action and reply buttons to make a dinner reservation, apply for discounts and a function to share the reservation with other guests
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In-Market Example
Healthcare use case example
Example slides show how a Healthcare use case could work. Example shows a chatbot flow with interactive buttons for a pharmacy prescription service
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