Alfamart: How Alfamart’s Programmatic DOOH Campaign Boosted Retail Sales


Campaign Summary

Alfamart leveraged GoScreen's digital out-of-home displays (DOOH) to run engaging digital ads to reduce banner blindness and increase SKU sales.



Alfamart, the second largest retail chain in Indonesia, has over 14,000 stores across the archipelago and carries every major brand's SKUs across the country. Just like any other retail business, Alfamart wanted to increase SKU sales as much as possible. As Alfamart's long-standing partner, Gojek's out of home advertising business unit, Promogo, in collaboration with GoPay (Gojek's payments wallet), proposed a solution to increase brand recall at the point of purchase and drive an increase of SKU transactions. Promogo's latest product, GoScreen, added further value by being able to run engaging digital ads, instead of the typical static posters traditionally used in Alfamart stores.

Target Audience:

The intended target audience was GoPay users who actively transact at Alfamart stores. A majority of such users are 25-to-40 years old, and are characterized as working, digital savvy millennials. The target audience typically reside in urban areas outside the business districts of Jakarta.

Creative Strategy:

To capture the attention of the target audience, Alfamart leveraged three high-definition static banners, cycling in a round robin fashion. The messaging was focused on using Gopay as the mode of payment.


Historically, Alfamart stores carried a plethora of advertisements in the form of wall and hanging posters and flyers. What made the GoScreen initiative unique was that it:

  • Enabled for the display of engaging video content on a digital screen.
  • Enabled the collection of audience data for each ad play, including identifying which users bought a promoted SKU and retargeting the ones that did not.
  • Allowed brands to reach their target audiences at the point of sale and generated additional revenue for Alfamart.


Overall Campaign Execution:

First Alfamart selected five treatment stores (where a GoScreen would be installed) and five control stores (where the existing poster ads were installed), such that both groups would have almost equal monthly transactions and are both based in similar geographical locations. Furthermore, the SKU promotions offered in both groups were identical and revised on a biweekly basis, to cover a wide variety of product categories, brands, and industries. SKU transactions were then measured for the treatment and control stores.

Business Impact (including context, evaluation, and market impact)

In the 30 days prior to the pilot, the treatment stores where Goscreens were installed were processing 0.61 transactions/store/day and the control stores, where a customized poster was installed in place of a Goscreen, processed 0.99 transactions/store/day within the subset of the selected SKUs. Within the first two weeks of the pilot, the treatment stores processed 1.25 transactions/store/day (a 105 percent increase) and the control stores processed 1.31 transactions/store/day (a 32 percent increase). Although transactions in both the groups increased during the pilot duration, the jump in the treatment group was significantly higher than the control.

The pilot campaign provided strong directional results indicating GoScreen's effectiveness as a media channel to achieve an increase in SKU sales.

The key innovation that was utilized in the campaign was the implementation of the first ever programmatic enabled DOOH screens in retail stores in Indonesia. The creatives were changed programmatically via GoScreen's ad server when appropriate, and audience data was streamed in high frequency batches to GoScreen analytics using its built in vSIM technology.

Categories: | Industries: | Objectives: Connected Devices/The Internet of Things | Awards: X Finalist