Yumoş Jet Fresh needed to focus on educating consumers about what the product delivers and how to use it.
Objective:
The product was developed to answer an unmet pain point — the quest to find a solution on the clothes worn just one time and not get dirty. Unilever knew its target audience consisted of the ones who were trying to find quick solutions in their faced-paced lives, such as university students, single households, and adults with no children. This demographic's media consumption habit was skewed towards more social media usage (Instagram and TikTok) and online video platforms (YouTube).
Target Audience:
The target was consumers under 50 years old with busy lifestyles who want to save time and money and extend the lifetime of their clothes due to less frequent washing. Three groups were identified:
Creative Strategy:
Unilever knew it had to grab consumer attention in the first three seconds when it comes to digital, so it came up with an idea having a "stop and look effect." "Spraying out" and "getting bored" are the same words in Turkey, so the company used this twist at the start of its creative with its iconic bear.
Context:
Unilever's mission with the product was to help people's clothes live their best lives for longer as clothes help people express their unique personalities. With its vision of becoming the ultimate cloth care brand, the company provided fiber care, softness, and ultimate freshness with its range of products. Yet the company set out to launch a spray to meet an unmet pain point: solving the dilemma of to wash or not to wash, re-wear or not to re-wear for clothes. Thus, the company introduced Yumoş Jet Fresh sprays into the Turkey market, which freshens clothes without washing.
Overall Campaign Execution:
Although its mobile usage rate in Jetfresh and Ayılı Sokak varies based on the platform, the campaign execution was digital-first, and was estimated to be 90 percent mobile and tablet and 10 percent desktop.
Mobile Execution:
The company focused on digital, in-store, ecommerce, OOH, and sampling, Influencers were used to simultaneously drive buzz, conversation, and trial. Unilever went beyond the category conventions:
The company: