OpenMarket: Product Manager (Seattle, WA)

JOB DESCRIPTION:



OpenMarket is the only complete on-demand business and financial solution for mobile commerce and the service provider of choice for companies looking to reliably sell premium digital content directly to consumers. OpenMarket Exchange provides an innovative and powerful suite of on-demand services from a trusted industry expert enabling the largest consumer brands to the smallest enterprises to rapidly and cost effectively leverage the mobile channel to market and promote their digital content offerings. For more information, visit www.openmarket.com The OpenMarket business unit is assembling an extraordinary team of professionals with diverse backgrounds and interests. The common thread is a commitment to help change the landscape of digital commerce and make it simple, standard and scalable through both value and innovation. Not only are we passionate about our work, we also have a passion for solving customer problems. (Senior) Product Manager, Delivery Systems Reporting directly to the Director of Products and Marketing of OpenMarket, the Product Manager, Delivery Systems will be a key member of the OpenMarket Product Management team. This individual will be responsible for roadmap strategy and service delivery in the Delivery Systems area of the OpenMarket service. You will deliver mission-critical service capabilities to market, focusing on the mobile messaging, content delivery, and carrier connectivity areas of the product. You will own the definition of market requirements, specification of service features and capabilities, and on-time delivery of key market capabilities to OpenMarket’s mobile content provider customers. OpenMarket delivers complete mobile messaging and financial capabilities that power mobile commerce business, and you will be playing a strategic role in delivering service capabilities that will help the business differentiate from our competition, and help our customers be more efficient in launching services to market. MAJOR RESPONSIBILITIES ▪ Roadmap Planning: Development of comprehensive product plans, which incorporates customer requirements, defines the competitive arena, and establishes the objectives, strategies, and actions required to achieve business goals. You will also contribute to the overall business and marketing strategy in your area of focus. ▪ Requirements Specification: Prioritize and manage the scope of each product release to deliver key capabilities on time and on budget, while balancing the needs of various organizations, including marketing, sales, engineering, support, and operations. ▪ Delivery and Message Systems Focus: You will be the Product visionary for how OpenMarket should continue to build out our capabilities in the area of mobile messaging (including, but not limited to protocols such as SMS, MMS, WAP), content delivery, and carrier connectivity in order to extend our competitive advantage in the D2C mobile commerce market. ▪ Competitive Analysis: You will have the responsibility of collecting up-to-date competitive intelligence data and defining strategy to beat our competition. ▪ Cross-Team Leadership: You will be the internal and external authority and advocate for your given area of focus. You will be the main interface to Engineering for requirements definition and release planning. You will also lead and coordinate the service launch across all organizations. ▪ Customer Relationships: Develop relationships with strategic content, operator and technology partners to continually understand and develop market requirements and competitive risks and opportunities. ▪ Service Optimization and Scalability: Focus on delivering a service that maximizes transaction volume and revenue, and does so with maximum efficiency and scalability. ▪ Marketing Support: Work with Marketing in defining the positioning and messaging via sales collateral, sales training, and customer communications. Drive the development of the product documentation and education of the entire value chain on capabilities and use. ▪ Customer and Sales Support: Provide product expertise to customers/prospects in support of marketing, sales and implementation activities as required.

QUALIFICATIONS:



ESSENTIAL SKILLS/QUALIFICATIONS ▪ Minimum of 3-5 years product management or equivalent experience delivering software, wireless services, or high-tech products. Previous product management responsibility in the field of mobile messaging and delivery platforms is required. ▪ Working knowledge of mobile messaging and connectivity platforms including SMSC and MMSC solutions. ▪ Deep and demonstrable domain expertise in mobile delivery platforms and products. ▪ Minimum of 3-5 years product, program, and/or project management experience in leading cross-functional teams in delivery of major new products or services. ▪ Significant experience generating product requirements from market and customer requirements. ▪ Knowledge of the mobile commerce industry. ▪ Strong written and verbal communication skills. Ability to create a compelling positioning/messaging strategy a must. ▪ Openly passionate and highly motivated advocate for their product. ▪ Able to demonstrate an effective balance of business and technical skills. ▪ Collaborative working style. Must work well in a team environment. ▪ Passion, clear articulation of ideas, preference for action, and a strong work ethic are critical. ▪ Possess strong, pragmatic approach for achieving rapid results, and for thriving in a rapidly evolving, high-risk market space. ▪ Strong organizational and project management skills. ▪ Energetic self-starter with ability to work independently in a competitive and fast paced environment. ▪ Motivated to accomplish goals and objectives. ADDITIONAL RESPONSIBILITIES: Some travel is required for this position to visit with partners, customers, attend industry events, etc. EDUCATION/TRAINING REQUIRED Bachelor’s degree preferred.

Please email resumes to jobs@openmarket.com